Terms of service

1. Overview: This website is operated by Paws & Purpose Co. Throughout the site, the terms “we”, “us” and “our” refer to Paws & Purpose Co. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Subscription Services & Automatic Renewal: Paws & Purpose Co. offers a monthly subscription box featuring thoughtfully selected cruelty-free household and personal care products.

Our monthly subscription is currently priced at $39.99 per box, with free standard shipping to eligible U.S. addresses. Applicable taxes, if any, are calculated at checkout.

Your first subscription payment is collected when you place your order. By subscribing, you authorize Paws & Purpose Co. to automatically charge your selected payment method for future subscription renewals until you cancel.

Recurring payments are scheduled according to the billing dates displayed in your subscription account. Billing dates may vary depending on when your subscription was established.

Each paid monthly subscription order covers one monthly box. If an additional renewal is scheduled for a box already paid for, Paws & Purpose Co. may skip or adjust that renewal to avoid duplicate billing for the same box.

You may manage your subscription, skip upcoming orders, or cancel future renewals through your subscription management account, subject to applicable processing deadlines.

Cancellation prevents future recurring charges but does not automatically cancel or refund orders that have already been processed. Refund requests are handled in accordance with our Return and Refund Policy and applicable law.

Our standard monthly ordering cutoff is the 15th, with boxes generally scheduled to ship on the 30th. Shipping dates are estimates rather than guaranteed delivery dates.

3. Accurate Billing and Account Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4. Cruelty-Free Product Standards: At Paws & Purpose Co., animal welfare is at the heart of our mission. We are committed to offering thoughtfully selected cruelty-free household and personal care products.

Our product selection process includes researching brands, reviewing animal-testing policies, evaluating available third-party certifications, and communicating directly with brand owners or manufacturers when additional information is needed.

Not every product we feature carries an independent cruelty-free certification. We rely in part on information provided by brands and manufacturers when evaluating products for inclusion.

Although we make reasonable efforts to select products that align with our cruelty-free standards, we cannot independently verify every aspect of a manufacturer's supply chain or manufacturing practices.

If we become aware of information that conflicts with our standards, we will review the product and determine whether it should continue to be included in future boxes.

We welcome questions about the cruelty-free status of any brand or product featured in our boxes.

5. Partner Rescue Donations: Paws & Purpose Co. is a for-profit business and is not a registered 501(c)(3) nonprofit organization.

We contribute $3.00 from each qualifying subscription box sold to our designated animal rescue partner, Beagle Freedom Project, in accordance with our charitable giving program.

These contributions are made by Paws & Purpose Co. and are not separate charitable donations made by customers. Purchases from our store are retail transactions and are not tax-deductible charitable contributions for customers.

Our rescue partnerships reflect our commitment to supporting animal welfare and creating kinder homes for brighter tomorrows.

6. Governing Law: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Arizona.

7. Shipping & Delivery: Paws & Purpose Co. generally closes monthly subscription orders on the 15th of each month and schedules shipments for the 30th.

Shipping dates are estimates and may be affected by holidays, carrier delays, product availability, or circumstances outside our control.

Orders placed after the monthly cutoff may be assigned to the following month's subscription box. Customers will receive shipping confirmation and tracking information when their orders ship.

Free standard shipping is included with eligible U.S. subscription orders. Any shipping charges for other purchases or destinations will be displayed at checkout.

8. Product Selection & Availability: Each monthly subscription box contains a thoughtfully curated selection of cruelty-free household and personal care products.

Products, brands, sizes, packaging, and monthly themes may vary. If an advertised item becomes unavailable, Paws & Purpose Co. may substitute a reasonably comparable product, subject to applicable consumer protection laws.

Subscriber-exclusive bonus items may vary and are included according to the offer advertised for the applicable subscription box.

9. Returns, Refunds & Order Concerns: Returns, refunds, damaged products, missing items, and other order-related concerns are handled in accordance with our published Return and Refund Policy and applicable law.

Customers may contact Paws & Purpose Co. through our website's Contact page for assistance with an order.